How long does it take to receive my mask?
Masks take around a week to create. Shipping can be as quick as 2 days* within the US and is at least 14 days for international orders.
Unfortunately, the USPS has had extremely long delivery times for international orders lately due to local postal systems being more understaffed than usual and increased online shopping worldwide. We've been seeing most international orders take 6-8 weeks to deliver.
If you need a faster turnaround time for an event, email us to discuss a rush order.*
Around the holidays and due to COVID-19, there are sometimes delays with USPS shipments beyond our control.
Please note: Our masks are custom products, so refunds and reprints are not possible unless there is a concern with the mask that's due to a manufacturing defect. No refunds will be given due to an order not making your in-hands date.
* All shipping times are estimated and cannot be guaranteed. As a result of the ongoing COVID-19 emergency, packages may take longer than usual to arrive.
**For many major markets. Actual number of days may vary based on origin, destination, and customs delays.
***USPS can no longer accept or deliver international mail to several countries due to COVID-19 service impacts. See all countries with temporary service and guaranteed-delivery suspensions. Read More